Privacy Policy

1. Introduction

Neuro Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and related services (collectively, the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect your name, email address, and authentication credentials. If you sign in via Google OAuth, we receive your Google profile information (name and email) as authorized by you.

2.2 Usage Data & Analytics

We automatically collect information about how you interact with the Service. This includes, but is not limited to:

• Pages visited, features used, and actions taken within the platform
• Queries submitted to our analytics tools (e.g., portfolio optimization parameters, screening filters, chat interactions)
• Session duration, frequency of use, and navigation patterns
• Device type, browser information, IP address, and approximate geolocation
• Performance metrics and error logs

We use third-party analytics services (such as PostHog) to help us understand usage patterns and improve the Service. These services may collect and process data on our behalf in accordance with their own privacy policies.

2.3 Financial Data & Preferences

We store your market preferences, watchlists, preferred indicators, and query history to personalize your experience. We do not collect or store your brokerage credentials, bank account information, or any data that would enable financial transactions on your behalf.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Personalize your experience and deliver relevant content and analytics
• Monitor and analyze usage trends to improve functionality and performance
• Detect, prevent, and address technical issues and security threats
• Communicate with you regarding updates, support, and administrative matters
• Enforce our Terms of Service and comply with legal obligations

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: Third-party vendors who assist in operating the Service (e.g., hosting, analytics, authentication), bound by confidentiality obligations.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Protection of Rights: To protect the rights, property, or safety of Neuro Systems, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.

5. Cookies & Tracking Technologies

We use cookies, local storage, and similar technologies to maintain your session, remember your preferences, and collect usage analytics. You may disable cookies through your browser settings, but doing so may limit certain functionality of the Service.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Usage data and analytics may be retained in aggregated or anonymized form for longer periods to improve the Service. You may request deletion of your account and associated data by contacting us.

7. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS/SSL), secure token-based authentication, and access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing activities
• Export your data in a portable format

To exercise any of these rights, please contact us at the email address provided below.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Neuro Systems
Email: support@egxlytics.com